Royal Sink Limited Warranty
Royal Sink warrants to the original consumer purchaser that its stainless steel sinks will be free of defects in material and workmanship under normal use, per the coverage below. Royal Sink is a Dynamic Stone Tools Inc. brand.
Warranty coverage
| Component | Residential | Commercial |
|---|---|---|
| Stainless steel sink bowl — welds & material | Limited lifetime* | 1 year |
| Drains, strainers, mounting hardware & clips | 1 year | 1 year |
| Accessories — grids, cutting boards, colanders | 1 year | 1 year |
*Limited lifetime = original purchaser, place of first installation. Non-transferable. Discontinued models excluded.
Conditions
- Product purchased from Royal Sink or an authorized U.S. distributor.
- Proof of purchase required with every claim.
- Product must be inspected before installation.
- Normal use only — excludes misuse, abuse, and accident.
- Royal Sink will repair, replace, or adjust at its option; it is not responsible for labor or installation costs.
- Installation must follow Royal Sink instructions.
Exclusions
- Improper installation or unauthorized repair
- Misuse, abuse, accident, or dropped objects
- Steel wool, abrasive pads, bleach, acids, or harsh chemicals
- Surface scratches and normal wear from daily use
- Water spots, mineral staining, or discoloration (cosmetic)
- Surface rust from cans, cast-iron, or steel items left in the bowl
- Commercial use beyond the Commercial term
- Purchases from unauthorized resellers, seconds, or as-is products
- Freight damage (must be reported within 48 hours)
Care & maintenance
- Rinse and wipe the sink dry after each use to prevent water spots.
- Clean with mild dish soap and a soft cloth; avoid steel wool and bleach.
- Don't leave standing water, wet sponges, or metal items sitting in the bowl.
- Use a protective bottom grid to reduce scratching.
How to file a claim
Provide your proof of purchase, the model/SKU, photos of the defect, and a short description. Do not return a product without an RMA number. You can register your product on our Warranty Registration form, or start a return with our RMA request form so the details are already on file.
Limitation of liability
File a claim or ask a question
Email warranty@dynamicstonetools.com or call (703) 957-4544, Monday–Friday, 8am–5pm ET.
Dynamic Stone Tools Inc., 9208 Enterprise Ct, Manassas Park, VA 20111.